📦 1. Return Policy
At [Your Website Name], customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return the item under the following conditions:
A return request must be submitted within [number of days] days from the date of delivery.
The item must be unused, in its original condition, with all accessories and packaging intact.
Some items are non-returnable, including [perishable goods, custom-made items, intimate apparel, digital products].
Customers are responsible for return shipping costs, unless the return is due to our error (e.g., wrong or defective item).
💰 2. Refund Policy
Once we receive and inspect the returned item, your refund will be processed based on the following:
If the item qualifies for a return, a refund will be issued within [number of days] business days using the original payment method.
If the item is defective or damaged, you may choose between a replacement or a full refund.
Return shipping fees may be deducted from the refund, except in cases where the return is due to our error.
📩 3. How to Request a Return
To return an item, please follow these steps:
Contact us via [email / WhatsApp / phone number] with your order number and reason for return.
You will receive return instructions and the address to send the item.
Once we receive and inspect the item, we will notify you of the refund or replacement status.
⚠️ 4. Important Notes
Returns sent without prior approval will not be accepted.
If a returned item does not meet the return conditions, we may refuse the refund or charge additional fees.
We are not responsible for lost return shipments, so we recommend using a tracked shipping service.
If you have any questions, feel free to contact us via [email].
🚀 Thank you for shopping with instabuy.pro !